What we do with the details you send us.
Privacy Policy
Who is responsible for your data
[Legal entity name], registered at [registered address] under company number [registration number], trading as Konoval Group, decides how the personal data described here is handled. Write to [contact email] with any question about this policy.
What we collect
- What you type into the contact form: your name, the email address or phone number you give us, and the description of what you need.
- The content of emails you send us, and our replies.
- Standard server records kept by our hosting provider, such as the IP address a request came from and the time it arrived. These are produced automatically by the web server, not by anything on the page.
We do not use cookies, analytics or advertising trackers on this site. Nothing you do here is recorded in your browser or shared with a third-party measurement service.
Why we hold it, and on what basis
We use what you send only to answer you and to carry out any work that follows. If we agree to work together, the same details become part of the ordinary record of that engagement.
The legal basis is our legitimate interest in responding to someone who contacts us about our services, and, once an engagement begins, the performance of our agreement with you. [Confirm the basis that applies under the law of the jurisdiction of registration.]
How long we keep it
Enquiries that do not lead to work are deleted within [retention period]. Records connected to an engagement are kept for as long as the law requires us to hold business and accounting records, which is [statutory retention period].
Who else sees it
Only the people inside the group who need it to answer you. We also rely on service providers who process data on our behalf and under contract: [hosting provider] for the website and [email provider] for mail. We do not sell personal data and we do not share it for anyone else's marketing.
If any of these providers store data outside [the relevant country or region], that transfer is covered by [the applicable safeguard, for example standard contractual clauses].
Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it if it is wrong, ask us to delete it, or object to our using it. Write to [contact email] and we will respond within [statutory response period].
If you believe we have handled your data improperly, you can complain to [name of the supervisory authority].
Changes to this policy
If what we do with personal data changes, we update this page and move the date at the top. Material changes that affect work already under way are communicated directly to the client concerned.
Contact
Questions about this policy go to [contact email].